" The Rand survey team were highly professional. "

Woking borough council

About the client

Organisation Name: Woking Borough Council

Type Of Organisation: Local Authority

Size of Organisation: Approx 3,400 properties

Contact Name: Lawrence Dey

Contact's Position within Organisation: Housing Services Manager

About the project

Type of Work
Stock Condition Survey

Period Of Contract
Stock Condition Survey - May 2010 to July 2011.

Summary of Contract
Rand Associates were appointed following a competitive tender to conduct a 55% sample Stock Condition Survey on behalf of the client. The survey data was gathered using PDAs provided by the client and uploaded in to their Codeman asset management system. Rand Associates also utilised their own software, Keystone, to provide financial forecast reports, Decent homes Assessments, and an assessment of energy efficiency.

Feed back from client
Rand Associates were a pleasure to work with throughout the project. From the outset Project Manager, Simon Davis, made himself available at all times to provide general advice and accommodate our variations and demands - for example, helping with the development of survey forms and data base to inform our asset management strategy. The Rand survey team were highly professional and conducted themselves with respect to tenants. Surveys were completed on time and to a high standard. Based on this experience I would have no hesitation in using Rand Associates again.